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CHC41115  TRAINEESHIP

Certificate IV in Employment Services

This Certificate IV in Employment Services equips individuals with the specialised skills to support both job seekers and employers. Graduates of this program are trained to guide job seekers in finding, securing, and maintaining meaningful employment while also assisting employers in meeting their recruitment needs.

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Innovative 360 degree
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12 Month duration. Regular
intakes throughout the year

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CHC41115 - Certificate IV in Employment Services 

Course Snapshot

With an increased emphasis on frontline employment services staff holding (or working towards) a relevant industry qualification; there has never been a better time to enrol yourself or your staff into the Certificate IV in Employment Services.  

Course Overview 

  • 360-degree learning experience (Social and Collaborative sessions, e-learning, micro learning; guest speakers) 
  • Recognition of mandatory Departmental and internal training for four units of competency (post-probation) 
  • 7-month duration with monthly intakes  
  • Electives relevant to programs including Disability Employment Services, Parent Pathways, Workforce Australia, Transition to Work and more. 
  • Delivered by industry and subject matter experts, supported by qualified trainers and assessors. 

Program Details

Entry requirements

There are no entry requirements for this qualification. 

*While there are no pre-requisite for this course, participants must take the language, literacy, and numeracy (LLN) assessment. This will help us identify areas where you might need additional support during your studies. 

Delivery

The course duration is 7 months from Induction. Units are delivered in clusters of 2 per month for 4 months (with webinars); and 2 per month for 1 month (self-paced study – no webinars).  

At the end of 5 months of training, we will assess the completion of your Mandatory Department Learning Centre modules, and any compulsory internal training completed; to determine if you can receive Recognition of Prior Learning for the four remaining Employment Services units. 

Download the course timetable

The Certificate IV in Employment Services allows students to enter in any month of study from 11 intakes per year (excludes January). Live learning sessions delivered by Employment Services subject matter experts – you will learn from the best in the business. These sessions are also recorded so you can review again at a later date.

Units

Total number of units = 14  

9 core units  

5 elective units 

Core Title
CHCCCS016  Respond to client needs 
CHCCOM002  Use communication to build relationships 
CHCDIV001  Work with diverse people 
CHCECD001  Analyse and apply information that supports employment and career development 
CHCECD002  Deliver and monitor contracted employment services 
CHCECD003  Promote job seekers to employers 
CHCECD006   Develop and monitor employment plans 
CHCLEG001   Work legally and ethically 
CHCPRP001  Develop and maintain networks and collaborative partnerships 
Elective Title
BSBOPS404  Implement customer service strategies 
CHCMHS001  Work with people with mental health issues 
BSBOPS403  Apply business risk management processes 
BSBXTW301  Work in a team 
BSBXCS302  Identify and report online security threats 

 

Employers and Programs in the sector can choose additional relevant electives tailored to the specific needs of their learners and staff members. For example: 

Disability Employment Services 
CHCECD007 Facilitate the empowerment of people with disability
CHCADV001 Facilitate the interests and rights of clients

 

ParentsNext / Parent Pathways 
CHCPRT025 Identify and respond to children and young people at risk
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCEDU009 Provide parenting, health and well-being education

 

Transition to Work 
CHCECD009 Conduct career guidance interviews
CHCGRP002 Plan and conduct group activities
CHCPRT026 Support the rights and safety of children and young people

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What you need before starting the course

To undertake this course, you will need: 

  • A computer with internet access and a web browser.
  • A regular access to a reliable internet connection and an email address.  
  • Adobe Acrobat Reader and/or Adobe Flash Player. 
  • A mobile device (e.g. Mobile phone) capable of recording short videos at your workplace with a supervisor. 
  • To begin this course, you will need a USI. For more information on USI, go to: www.usi.gov.au It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). 

Course cost

  • Government funding may be available for eligible participants in NSW and Tasmania. 
  • If you are not eligible for government funding the course can be delivered as a Fee for Service program across all States. We can organise a payment plan with you to cover the cost of the course. 

Complete the 'Enquire Now' section below, and one of our representatives will be in touch. 

 

Employer obligations

  • Release trainee from work to undertake formal training, learning, and/or assessment activities during work hours. (For example, in NSW, the minimum is 3 hours per week averaged over 4-week period (pro rata for part-time apprentices/trainees).
  • Participate in regular assessments and evaluations of the trainee’s progress with the RTO.
  • Assign a qualified supervisor or mentor to guide the trainee.
  • Providing the trainee with appropriate facilities, resources to support training
  • Ensure the trainee understands and complies with workplace safety protocols.
  • Pay the trainee according to the agreed wage or stipend.
  • Maintain records of the trainee’s hours worked and performance evaluations. 
  • Report any issues or changes in the trainee’s status to the relevant training authority and training provider.

Monthly intake dates

 
Term
 
Orientation Day
 
 Term Period
 JR + Course Setup Dates
 Start Date Target End Date 
 January Friday 31/01/2025 IT Security and Managing Risk 31/01/2025 30/01/2026
February Friday 28/02/2025 Client and Stakeholder Needs 28/02/2025 27/02/2026
March Friday 28/03/2025 Legal and employment services 28/03/2025 27/03/2026

April (May)

Friday 02/05/2025 Working with Clients 02/05/2025 01/05/2026
May Friday 30/05/2025 IT Security and Managing Risk 30/05/2025 29/05/2026
June Friday 27/06/2025 Client and Stakeholder Needs 27/06/2025 26/06/2026

July (August)

Friday 01/08/2025 Legal and employment services 01/08/2025 31/07/2026
August Friday 29/08/2025 Working with Clients 29/08/2025 28/08/2026

September (October)

Friday 03/10/2025 IT Security and Managing Risk 03/10/2025 02/10/2026
October Friday 31/10/2025 Client and Stakeholder Needs 31/10/2025 30/10/2026
November Friday 28/11/2025 Legal and employment services 28/11/2025 27/11/2026

 

Why Choose a Traineeship with Asuria?

Transform your business with an Asuria traineeship and unlock these valuable benefits:

  • Fee-Free Traineeship Access: Eligible employees in NSW and Tasmania can benefit from fee-free traineeships, reducing the financial burden on your business.

  • Aligned with Business Needs: Our structured, easy-to-follow programs blend learning with workplace demands, empowering employee growth while supporting your business’s specific objectives.

  • Comprehensive Support: Balancing work and study is easier with Asuria. Our dedicated Trainers set manageable short-term goals and offer ongoing guidance, supported by our entire team.

  • Build a Future-Ready Workforce: Asuria traineeships equip employees with skills for future roles within your business, strengthening your long-term succession planning.

  • Industry-Relevant Training: Developed through industry consultation, our programs stay current with essential skills and knowledge, preparing employees to excel in your field.

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Why partner with Asuria?

We understand you and your business

Recruit diverse and motivated candidates

Your employment and skills solution partner at no cost

E Enquire now